Injured? You're covered

Injured in an accident?
Your treatment is covered.

OPEX is a registered ICBC and WorkSafeBC provider. If you were hurt in a motor vehicle accident or at work, you may be entitled to chiropractic, massage, acupuncture, and active rehab with no out-of-pocket cost on accepted claims, up to your approved amounts. We bill the insurer directly and handle the paperwork. Please verify your claim status with ICBC or WorkSafeBC. This page is general information, not legal advice.

Start My Recovery Call (604) 743-6739
Two claim types, one expert team

We handle ICBC and WorkSafeBC claims

Whether your injury happened on the road or on the job, our multidisciplinary team gets you the care you're entitled to and manages the billing directly.

Road injuries

ICBC: Motor Vehicle Accidents

Under ICBC's Enhanced Care model, injured people are often pre-approved for an initial set of treatments. On accepted claims, covered care typically has no upfront cost where your approved amounts allow. We bill ICBC directly for chiropractic, RMT, acupuncture, and active rehab.

  • Pre-approved treatments from day one
  • Chiro, RMT, acupuncture & active rehab
  • We bill ICBC directly
Start an ICBC claim
Workplace injuries

WorkSafeBC: Workplace Injuries

Hurt on the job? WorkSafeBC covers treatment and return-to-work conditioning. We coordinate with your claim so you can recover and get back to work safely.

  • Treatment & return-to-work programs
  • Active rehab built around your job
  • We manage claim documentation
Start a WCB claim
Your recovery team

What's covered under your claim

Most injury claims qualify for a coordinated mix of these services, all available in-house, all billed directly.

Chiropractic

Whiplash, back & neck pain

Massage Therapy

Soft-tissue recovery

Acupuncture

Pain & inflammation

Active Rehab

Rebuild strength & function

Active Rehab: rebuild strength and function with kinesiologist-led exercise therapy. Learn more about Active rehab Abbotsford, including how sessions work and how ICBC coverage usually applies on accepted claims.

Simple from day one

How to start your covered care

1

Contact us

Reach out soon after your accident or injury. Earlier care means a better recovery.

2

We verify coverage

Give us your claim number, or we'll help you start one, and we confirm your coverage.

3

Begin treatment

Start care with our integrated team. No upfront payment, no referral, no waitlist.

4

We handle billing

We bill ICBC or WorkSafeBC directly and manage the paperwork start to finish.

Recovery and treatment at OPEX
Don't wait

The sooner you start, the better you recover

Delaying treatment after an accident can slow your recovery and complicate your claim. ICBC encourages injured people to begin care promptly, and you don't need anyone's approval to start.

Our team will verify your coverage, coordinate your therapies and handle the billing, so the only thing you have to think about is getting better.

Book my first appointment
Good to know

ICBC & WorkSafeBC: your questions

Do I really pay nothing?+
For accepted ICBC and WorkSafeBC claims, treatment is typically covered with no out-of-pocket cost up to your approved amounts. We bill the insurer directly. If any treatment would exceed your coverage, we tell you before it happens. Confirm your claim status with your insurer; individual coverage varies.
Do I need a lawyer or an adjuster’s approval to start?+
No. Under ICBC's Enhanced Care model, injured people are pre-approved for an initial set of treatments and can begin care right away. You do not need a lawyer, and you don't need to wait for an adjuster to start treatment.
What if I don’t have a claim number yet?+
That's okay. Contact us and we'll guide you through reporting your accident to ICBC and getting set up. For workplace injuries, we'll help you coordinate with your WorkSafeBC claim.
How soon after my accident should I come in?+
As soon as you're able. Early treatment leads to better outcomes and helps document your injury for your claim. Even if symptoms feel minor at first, an assessment is worthwhile.
Which clinic should I go to?+
Choose the clinic that is most convenient for chiropractic, acupuncture, and related care. Active rehabilitation is offered at our Abbotsford clinic. See Active rehab Abbotsford and our locations page for current service lists at each site.

Start your recovery

Reach out with your claim number if you have one. We will help verify coverage, coordinate care, and point you to the right first step, including Active rehab Abbotsford when exercise therapy is the priority.

Abbotsford: (604) 743-6739
Chilliwack: (604) 392-6866

Book Online (604) 743-6739